Site Terms, Policies, and Legal Notices

 

1. Returns and Refunds Policy
Every artwork is custom-made to order, so we do not accept returns or exchanges. In the rare vent that your piece arrives broken or damaged, please contact us at hi@studiosonny.com within 7 days of delivery. Include clear photos of the issue, and we will work to provide a replacement.

2. Shipping and Handling
Shipping is free to all customers in the Continental U.S. Orders will be shipped within 5 business days of being placed. Once shipped, your package will arrive in 3 to 10 days. You will receive an email with a tracking number to follow your shipment. Please ensure your order is shipped to a secure location. We cannot take responsibility for packages reported as delivered but subsequently lost or stolen.

3. Privacy Policy
We are committed to protecting your privacy. Any personal information collected is used solely to process orders, communicate updates, and enhance your experience on our website. Your data will never be sold or shared with third parties, except as required for payment processing and order fulfillment.

4. Cookies and Data Usage
Our website uses cookies to provide a seamless browsing experience and analyze site performance. Cookies may collect anonymous data such as IP addresses, browser type, and browsing activity. By using the site, you consent to our use of cookies. You can disable cookies through your browser settings; however, some features of the site may not function properly.

5. Ownership and Licensing
All artwork, including prints and digital images, is protected under copyright law. Your purchase grants you the right to display the artwork for personal use only. Reproducing, scanning, or using the artwork for commercial purposes is strictly prohibited without written permission. For licensing inquiries, please contact us directly.

6. Security and Payment Processing
We use secure third-party payment processing services that comply with industry standards. Your payment details are encrypted and never stored on our servers. For added security, we recommend keeping your account credentials private.

7. Accessibility Commitment
We are committed to ensuring our website is accessible to everyone. If you encounter any barriers while using the site, please contact us for assistance.

8. Disclaimers

• Colors may appear differently on various screens; we strive for accuracy in representation but cannot guarantee exact color matching.
• Slight variations in framing materials may occur due to the custom nature of production.
• We are not liable for delivery delays caused by unforeseen circumstances or carrier errors.

9. Contact Us
For questions, concerns, or assistance, please contact us at:

• Email: hi@studiosonny.com
• Phone: (650) 720-5142